18/10/2015

Are Globacom and GTBank at loggerheads over 737?

GTBank’s One Click Airtime Top-up is arguably the best thing that ever happened to customers of the bank in need of quick airtime purchase. To top-up one’s mobile line or send family and friend airtime, you only need to dial *737*amount# on your phone to top-up your line and your bank account is debited for the purchase. It is oh, so convenient.

737dial

I woke this morning to find that I was almost out of airtime and casually proceeded to use the service, knowing that I had at least enough in my bank account to cover the cost of airtime that I required (PS: I know that sounds like I am a citizen of #MekunuTwitter, but..hey).

Anyway, this was the response that I got:
737 disabled on Glo

Yes; the GTBank 737 service has been disabled on the Glo network until further notice. Sigh.

If you have never used the service or a similar one before, you can’t understand how it feels now to be stripped of it. To get airtime now, I have to log in to the mobile banking app or the internet banking portal, go through menu after menu – and then my token must be available for us or no show. This sucks. It sucks badly.

I wonder which party dropped the ball and wrecked the relationship between GTBank 737 and Globacom – the orange box or the lemon green ball? Or was Glo reacting to something our reader said in the comments here? LOL.

.(0)Dis.(0)

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